Clinicians in our work are seldom, if ever, provided high-quality education or training by their own organizations on topics related to organizational leadership or administrative management.
And most organizations also fail to provide training about how to lead or manage organizational change, even during or in preparation for a change project.
So that’s two problems to solve at once: improving what needs to be improved, and going about the change in a helpful and effective way.
Below is a document that provides a brief overview of quality-related methodologies. It’s formatted as a one-pager in PDF for easy double-sided printing.
The content of the document is not exhaustive or entirely sufficient as a stand-alone resource. But it is practical and can be a place to start.
At the bottom of this post is a short list of my favorite resources related to this topic.
Suggested Resources
Recovery Review 